Richmond Auto Glass, a New York corporation and owner of the brand AutoGlassPros.com, respects and protects the privacy of visitors to our website, https://autoglasspros.com. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or contact us from https://autoglasspros.com (the “Site”).
By accessing and using our Service, you signify your acceptance to the terms of this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you should immediately discontinue access to the Site or use of our services.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies that are installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When filling out our quote request form, you are asked to provide contact information (such as name, e-mail, and phone number) and car-related information (e.g., year, make, and model of your car). You are also invited to upload a photo documenting the damage to your car. The Site does not sell or distribute any information that you provide on the quote request form. We refer to this information as "Quote Request Information."
HOW WE USE YOUR PERSONAL INFORMATION
“Personal Information” in this Privacy Policy refers to Device Information and Quote Request Information.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use Quote Request Information for the sole purpose of determining the best services for your needs and providing information about our products and services as requested on the form.
Additionally, we use this Quote Request Information to:
- Communicate with you;
- Screen inquiries for potential risk or fraud; and
- Provide you with information or advertising relating to our products or services based on information that you have shared with us.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us understand how our visitors and customers use the Site. For example, we use Google Analytics to help us understand how visitors are referred to the Site and interact with the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Except as described above for the purpose of understanding how customers interact with the site, we will never sell, rent, or loan any Personal Information to any third party.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS EXPLAINED
Residents of some countries, including residents in the European Economic Area, have the right to access personal data we hold about you and to ask that your personal data be corrected, deleted, restricted, or transferred. You may also have the right to object to, or request that we restrict, certain processing. Where such rights apply, we will comply with requests to exercise these rights in accordance with applicable data protection laws. If you would like to exercise any of these rights, you may contact us via any of the contact methods below.
If you are a resident in the European Economic Area, we note that we are processing your information to fulfill orders you have placed through the Site, or otherwise to pursue our legitimate business interests listed above. Your information will be transferred outside of Europe, including to the United States.
DATA RETENTION
When you contact us through the Site, we will maintain the information you provided for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices or if you have any questions, please contact us by any of these methods:
Email: service@autoglasspros.com
Mail: 1647 Richmond Terrace, Staten Island, NY 10310
Phone: (718) 273-8889
